Keynote Speaker

3:45 p.m. – 5 p.m. | Wednesday, August 28
KEYNOTE – Zap the Gap: Generational Differences Reexamined

Approved for BMS credits!

For the first time in history, there are five generations working side by side. Each has differing values and seemingly incompatible views on how the workplace should function. These differences can stir up conflict, turnover, lack of engagement and frustration. There is no one-size-fits-all solution that works for the preferences of each generation. The time in which each generation grew up greatly influences their values. Values influence expectations, behavior and experiences. Given the historic generational diversity in today’s workplace, we must find common ground, build on generational strengths and boost employee morale, performance and retention. In an effort to have a more positive and productive workplace, you will walk away with a clear understanding of how to build multi-generational effective relationships and find ways to communicate and work better together.

ABOUT Meagan Johnson 

Meagan Johnson | Professional Speaker and Author, Johnson Training Group

Meagan is known as a “Generational Humorist” and has an outspoken, take-no-prisoners Gen X attitude and challenges her audiences to think differently and act decisively when dealing with multiple generations.

Meagan graduated from Arizona State University Business School with a BS in Marketing. After working several years in a sales environment Meagan became discouraged to hear all the negative comments about Generation X. (Generation X is the 50 million people born between 1965 and 1980.) As a Gen Xer herself, she felt these comments were of course unfounded. She was further frustrated by the blinders her own managers seemed to have.

Meagan began to research everything from small to large corporations in order to find successful ways to work with the younger generation. From that ZAP THE GAP Solving the Multi-Generational Puzzle was born.

Since 1997 Meagan Johnson has entertained and educated thousands of audience members. She has written a variety of articles about the multiple generations and has been interviewed for many publications and audio programs. She has been quoted in The Chicago Tribune,, US News & World Report and many other publications. Meagan and her Baby Boomer father, Larry Johnson are the authors of Generations, Inc – From Boomers to Linksters, Managing the Friction Between Generations at Work.

Nothing changes perceptions more than a passion for life, work and success. To complicate matters, each generation has a different perception of what motivates them. Meagan says, “Every generation gets a negative label when it enters the workforce. For example Baby Boomers were called trouble-making hippies when they first went to work. Once we take time to understand the motivations and mind-set of each generation, working with them, communicating with them and managing them becomes a more successful effort”.

What seemed like a perfect solution yesterday is the source of tomorrow’s problem. Learn from Meagan what you can do now to make the most of each generation in your workplace!